COVID-19 Operational Update

The Lentons

We hope this message finds you healthy and in good spirits. As families across the Antelope Valley take shelter at home in the midst of the coronavirus crisis, we want to share that Lenton Company is here to care for you and your home during this challenging time. Some team members are in the office, working at a safe distance from each other, others are working remotely, and some are still on job sites moving construction projects forward. Wherever our team may be one thing is certain, we are all going above and beyond to protect the safety and well-being of everyone at every stage of engagement.

To our design clients

We are continuing full steam ahead on your projects. We are working both remotely and from our office as needed. We have perfected virtual meetings with clients who travel frequently and offer every client the same option. We have found virtual meetings to be extremely effective. If you prefer a small, in-person meeting, we will greet you at the door with a dollop of hand sanitizer, a handmade mask, and will arrange our seats with the appropriate 6’ or more of social distance.

To our construction clients

All members of our field staff have been trained and are committed to implementing proper safety and protective protocols put in place by Los Angeles County and the State. They are fully equipped with hand-sanitizers and gloves. We require our trade contractors to do likewise and have extra supplies to share just in case.

Furthermore, you can expect us to:

  • Ask you if elderly or vulnerable persons are on site so that we can take extra precautions where possible
  • Sanitize our hands thoroughly before walking through your door
  • Actively seek to limit the number of workers to reduce exposure potentials. Ex: If we would normally use three painters, we will look to limit that to one
  • Stay home when sick, with a fever, or with a known exposure, and never knowingly compromise your health in any way. This is our commitment for all in-person work, from the office to the job site

To prospective clients

While you are sheltering at home if you are inspired to think about your personal sanctuary, we are here for you. We are scheduling virtual initial visits if preferred and finding they accomplish very similar outcomes to an in-home visit. All you need is a device and an internet connection. We will walk you through the process. We encourage you to reach out and we will schedule a convenient time and manner to discuss your project.

Your part

We may be preaching to the choir and hope that we are, but we request the same courtesy from you. To protect our team members and trade partners, please contact us immediately if someone in your home has a fever, cough, shortness of breath, has tested positive, or has been exposed to someone with the virus. WE WILL PAUSE THE PROJECT.

The bottom line

Those who know us know that we believe in planning, working and monitoring the plan for results, adjusting as necessary to accomplish our mission, and above all remaining calm. This situation is fluid and rapidly evolving. We will be sure to communicate with you promptly if and when our operational status changes. Rest assured; we will get through this crisis. Lenton Company has survived recessions, earthquakes and other tragedies in our 36-year history. We will still be here after this virus subsides.

In closing, we would like to express our gratitude for each and every one of you. We are honored to have the opportunity to work on your home and appreciate the trust you have placed in our firm. Despite the adversity that we now face, we pledge that we will continue to live up to the high standard of excellence you have come to expect from Lenton Company.

Sincerely,

Robert and Evelyn Lenton

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